Hours of Operation
U.S. East Coast Time Zones
Business Days:
Monday - Friday
from 9 a.m. to 5 p.m.
Limited hours of operation:
Saturday - Sunday
Our staff is available to address urgent issues.
If you need us to process your order over the weekend, please contact us in advance.
American holidays:
  • January 1
  • the last Monday in May
  • July 4
  • first Monday in September
  • December 25
Our staff is available to address urgent issues.
If you need us to process your order over the weekend, please contact us in advance.

Following your order payment, and within one business day, we will place your order.

Following your postage payment, and within one to three business days, we will ship your parcel. We dont ship on Saturdays and Sundays.

We answer all email questions:

  • no later than 24 hours during business days;
  • no later than the next business day during weekends and holidays.

If you have not received our answer within this time, please repeat your question.